Architecture and Infrastructure Services

Director David Holmes, 972.883.2686,

Infrastructure Services

  • Infrastructure Services provides Information Resources the underlying foundation of Virtual, Physical, and Storage systems to support the operation and services of the University. Infrastructure Services Team maintains the reliability and viability of the computing facilities by providing optimal datacenter computing and data protection.

Database Administration & Systems Support Services

  • The Architecture and Infrastructure Services (AIS) DBA Team provides support for Oracle, SQL Server and MySQL databases that reside with the AIS enterprise database environments. The vision of the DBA Team is to expand and enhance these enterprise environments with additional features, support tools and capacity.

Windows Servers, Systems, & Environments

  • The Architecture and Infrastructure Services (AIS) Basic University Service Group (BUS) Team provides quality service and effective solutions to enable the University to achieve its service goals and objectives. The BUS Team is to provide the highest quality of service in supporting the network infrastructure and Heat Services; through innovative technological leadership and the professionalism, knowledge and the integrity of our staff.

UNIX/Linux Systems, Services & Environments

  • The Unix/Linux Team provides backend support for many services to the campus: IMAP/POP email, LDAP and NIS+auth, Galaxy, WebCT, DNS, DHCP, account management services, and general computing resources. The UNIX/Linux teams specialize in Sun Solaris and SuSE Linux systems.

Provisioning & Access Control

  • The Provisioning and Access Center (PAC) team within the Architecture and infrastructure department processes the university’s provisioning and access requests from student, staff, and faculty constituencies. PAC is also the Security Agent for UTD, granting access to the State Comptroller Unified Financial Systems.